Tag: Quality

Journeys in Construction

Blueprint for constructive feedback.

How to Turn Complaints Into Constructive Feedback That Gets Positive Results

In this post, I challenge the idea that complaints must be negative, explain how that mindset can hinder improvement, and offer some suggestions to affect positive change.

2019 on the road ahead, 2018 behind in the rear-view mirror.

New Year’s Resolutions Don’t Work, Continuous Improvement Does

Statistics show that only 9.2 percent of people ever achieve their New Year’s resolutions and break free from their bad habits. Instead, practice the philosophy of continuous improvement. Get a little bit better every single day.